Using the AI chat

Ask anything about your health

The chat understands your records, so you can ask in plain language - “what were my last cholesterol results?”, “which medications am I on?”, “when was my last tetanus shot?” - and get a clear answer.

Every answer is grounded in your actual data and cites where it came from, so you can tap through to the source document or the underlying record and check it yourself. The chat can also explain medical terminology and help you understand what your results mean.

Find and open anything

Chat is also how you get around the app - think of it as your arms and legs. Ask to see something and the chat takes you there, opening the right screen or surfacing a card you can tap. No hunting through menus; just ask for what you want.

Add to your record with exora notes

Chat is not just for reading - it is one of the ways you update your health record. When you mention something worth keeping, such as a new symptom or a change to a medication, the chat can offer to capture it as an exora note.

• You stay in charge - the chat only ever suggests a note. Nothing is saved until you review it and confirm.
• Official or personal - an official note is added to your health record and processed like any other record; a personal note is kept as a private reference just for you.

Share a photo

You can add a photo straight into the chat. Snap a medical document and exora can guide it into processing so its contents join your record, or share a photo of a health concern to discuss it and attach it to the right part of your record.

Speak instead of type

Prefer to talk? Tap the microphone and dictate your message - exora turns your speech into text, tuned for medical terms. And when you would rather listen than read, answers can be read aloud to you.

Go hands-free with live exora voice

For a truly hands-free experience, start a live voice conversation. You talk, exora talks back in real time - a natural back-and-forth, no typing at all.

• It navigates for you - ask to see your labs or a particular medication and exora moves through the app to the right place while you keep talking.
• It is aware of what is on your screen - because it can see the information currently in front of you, the conversation stays grounded in exactly what you are looking at.

It is a genuinely new way to explore your health - like having a knowledgeable companion walking through your records with you.

Memory and private mode

exora remembers helpful context from past conversations, so over time it gets better at giving you relevant, personalised answers - and it can gently notice patterns, like a complaint that has come up more than once.

When you want a conversation that is not remembered, switch on private mode. Those sessions are not saved to your history and are automatically cleared.

Always about the active profile

The chat always talks about whichever profile is currently active. Viewing your child’s profile? The chat answers about your child. Switch to your own and it answers about you. Each profile keeps its own separate conversations. See the managing profiles guide for more.

Questions?

If you have a question about the chat or want to suggest something it should do, contact us at support@exora.au.