How to get your immunisation history statement

Childcare wants one. So does the school, and sometimes a new employer. An immunisation history statement is the official list of the vaccines recorded for you, or your child, on the Australian Immunisation Register (AIR). This guide covers the ways to get one, what it shows, what it is used for, and what to do when a vaccine you know you had is not on it.

It was checked against Services Australia and the Department of Health in November 2026. It is general information, not medical advice.

The short version

• Online: sign in to myGov or the myGov app, go to your Medicare online account, and select Proof of vaccinations. The statement opens as a PDF you can save or print.
• By phone: call the AIR on 1800 653 809, Monday to Friday, 8 am to 5 pm, and they will post it to you. Services Australia says it can take up to 14 days to arrive.
• From your provider: your GP or other vaccination provider can print it for you.
• For your child: a parent can get the statement for a child under 14. From 14, young people get their own.
• If a vaccine is missing: you cannot change the AIR yourself. Ask the provider who gave the vaccine to record it.

What the Australian Immunisation Register is

The AIR is a national register that records vaccines given to people of all ages in Australia. That includes vaccines given under the National Immunisation Program, through school programs, and privately, such as flu or travel vaccines.

You do not need to sign up. If you are enrolled in Medicare, you are already on the AIR. If you are not, you are added when a recognised vaccination provider reports that they have vaccinated you. Recording each vaccination is the provider’s job, not yours, and the Department of Health suggests reminding them to do it.

How to get your statement online

The quickest way is your Medicare online account, through the myGov website or the myGov app:

1. Sign in to myGov or the myGov app and select Medicare.
2. From your homepage, select Proof of vaccinations.
3. Choose whose statement you want. Children under 14 on your Medicare card are listed here too.
4. Read the declaration and select Accept.
5. Choose the statement you need. The complete immunisation history statement shows all the vaccinations recorded on the AIR. There is also a separate COVID-19 and influenza (flu) statement.
6. The statement opens as a PDF. Save it, print it, or email it on.

If you cannot link Medicare to your myGov account, the usual reasons are that your myGov details do not match your Medicare details, or that Services Australia cannot match you to your Medicare record. If you are asked for an agency reference number while linking, it is your Medicare card number, followed by your Individual Reference Number, the number next to your name on the card: all 11 digits, no spaces.

What about the Express Plus Medicare app?

Older guides, including some still online, tell you to use the Express Plus Medicare app. It was retired on 1 November 2025. Use the myGov app instead.

If you are not eligible for Medicare

You can still get your statement online through myGov, by linking the Individual Healthcare Identifiers service to your myGov account. You need an Individual Healthcare Identifier (IHI) to do this. Once it is linked, the statement is under the Proof of vaccinations quick link.

Other ways to get it

• By phone. Call the Australian Immunisation Register on 1800 653 809, Monday to Friday, 8 am to 5 pm, and ask them to post it to you. Allow up to 14 days.
• From your provider. If you cannot use Medicare online, your vaccination provider can print your statement for you. One catch: if you were vaccinated at a Commonwealth clinic or a state vaccination hub, those cannot print statements, so ask your GP or call the AIR instead.
• Through My Health Record. You can also get your statement through My Health Record, once it is linked to your myGov account.

Getting your child’s statement

You can get the statement for a child who is under 14 and listed on your Medicare card, if you are their parent or legal guardian. It is in the same place: your Medicare online account, under Proof of vaccinations. The Department of Health notes you can save the statement and email it straight to your child’s preschool or childcare centre.

For privacy reasons, anyone 14 or older has to get their own statement, through their own myGov account, from their provider, or by calling the AIR. A parent can still get a copy if the young person consents. When you call, your child has to speak to the service officer to confirm who they are, and they must give consent each time you ask.

What the statement shows

The complete statement lists every vaccination recorded for you on the AIR. NCIRS, the National Centre for Immunisation Research and Surveillance, says it also shows when your next vaccines are due and whether any are overdue.

If you cannot have a vaccine because of a medical contraindication or natural immunity, your doctor can record that on the AIR, and it then shows on your statement. Services Australia notes a contraindication recorded during recovery from a severe illness may only be valid for a few months, after which your doctor needs to update it if it still applies.

What it is used for

The Department of Health lists the main uses: child care and school enrolment, employment at certain workplaces, and family assistance payments, where Centrelink uses the statement to work out eligibility.

• Family assistance payments (No Jab, No Pay). To meet the immunisation requirements for Child Care Subsidy and Family Tax Benefit Part A, children up to 19 need to be up to date with their vaccinations, be on an approved catch-up schedule, or have an approved exemption. Vaccination objection is not a valid exemption.
• Childcare and early education (No Jab, No Play). Some states and territories also require a child to meet the immunisation requirements, or to provide an immunisation record, to enrol in early education and care. The rules differ between states, so check with your state or territory health department, or with the service.
• Catching up. If your child has missed a vaccination, talk to your vaccination provider about a catch-up. The Department of Health says all young people up to 19 can get free catch-up vaccines.

If a vaccine is missing or wrong

Only a recognised vaccination provider, such as your GP or a community health centre, can update the AIR. You cannot do it yourself. What to do:

1. Give it time. Services Australia says a provider’s record can take up to 10 days to appear, or longer in some situations.
2. Ask the provider who vaccinated you. If it is still not there after 10 days, check with them that they have recorded it. If the details are wrong, they can correct the number of doses, the dates and the vaccine brand.
3. Check your Medicare details. If your provider has recorded it but it still does not show, your details on the record may not match your AIR record. Check your name and address, and update them in your Medicare online account if they are out of date.
4. Call the AIR on 1800 653 809 if your provider cannot update the record, or if your details are right and the vaccination still does not appear.

Vaccines you had overseas

Vaccinations given in another country are not on the AIR automatically, but they can be added. You need documents in English showing which vaccines you had. Take them to a recognised vaccination provider in Australia, such as your GP, who can:

• check whether they match the National Immunisation Program
• help you catch up on anything you are missing
• add your overseas vaccinations to the AIR.

The AIR can only accept this information from a recognised vaccination provider in Australia, not from you directly. If your documents are not in English, the Department of Home Affairs runs a Free Translating Service for people settling in Australia or already living here permanently.

How it differs from My Health Record

They are separate. The AIR is the national register of vaccinations, and your immunisation history statement comes from it. My Health Record is a different system. Once it is linked to myGov, it is one more way to get your AIR statement, but the AIR is where the vaccination record itself lives, and only a vaccination provider can correct it. Our article on My Health Record and personal health record apps explains what My Health Record does and does not include.

Where exora fits

The statement is a PDF, which is a good start, and it tends to end up in a downloads folder or an email thread. Upload it to exora, along with any older paper records or vaccines from overseas, and each vaccine is read into one record with its dates, linked back to the page it came from. Vaccines the statement lists as due are kept as due, not given.

Turn on the schedule and exora compares the record against the National Immunisation Program, shows what is overdue, due soon and coming up, and the phone app can remind you before a vaccination is due. Each child can have their own profile, with their own record and schedule. There is more on the immunisation records feature page.

exora does not connect to the AIR or to My Health Record. It works from the documents you choose to add, so your immunisation history statement is still the official record, and a missing vaccine still needs your provider to fix it at the source. How exora handles your information is set out in our privacy policy.

Sources

• Services Australia: how to get immunisation history statements
• Services Australia: Medicare online account help, get an immunisation history statement
• Services Australia: what the Australian Immunisation Register is
• Services Australia: updating your immunisation history statements
• Services Australia: overseas immunisations
• Services Australia: Express Plus Medicare mobile app (retired)
• Department of Health: check immunisation history
• Department of Health: immunisations for family assistance payments and early childhood services
• NCIRS: immunisation records

Checked against official sources in November 2026. This is general information, not medical advice.